Understanding the intake process.

Dear Patient/Guardian,

We are pleased to welcome you to our clinic for your first appointment with our practice. During your initial visit, we will get to know you better and discuss your health needs.

Here’s what you can expect:

1.) Psychological/Medical History Review

To ensure you receive the most appropriate and personalized care, your visit begins with a comprehensive review of your psychological and medical history—conducted by one of our trained intake specialists. This process helps us assess a wide range of conditions and determine which services best support your well-being.

Please bring all current medications in their original bottles. This allows us to create a complete and accurate picture of your health, including any existing conditions, medications, and family health background.

Following your intake, you will be scheduled with your regular provider to begin your care journey with a plan tailored to your needs.

2.) Getting to Know You

During your intake, we want to understand you as a person—beyond just your psychological and medical history. Feel free to share information about your family life, hobbies, spirituality, and exercise habits.

Knowing what matters to you helps us tailor care plans that align with your preferences and lifestyle.

3.) Health Concerns

If you have specific concerns or needs, we encourage you to share them during this visit. Whether it’s emotional, behavioral, developmental, or relational—we’re here to listen and support.

4.) Matching You With the Right Provider

After your intake, we schedule your initial appointment with a provider whose expertise and approach best align with your needs and preferences. We take into account your clinical goals, communication style, and any specific requests to ensure a strong therapeutic fit from the start.

5.) Assessing the Provider-Patient Relationship

When you meet with your provider, we encourage you to reflect on the connection. Do you feel heard and understood? Is there good eye contact and confidence in communication?

We value building strong, trusting relationships. If at any time you feel your needs aren’t being met, you’re welcome to reach out to our Patient Outreach Coordinator, who can help you transition to a different provider or address any concerns.

6.) Next Steps

At the end of your visit, you and your provider will discuss next steps and identify a time in their schedule that works best for you. We recommend establishing a recurring appointment time to ensure consistency and reserve that time slot for your care.

Prioritizing your health is essential—and we’re honored to walk alongside you on your wellness journey

Serving You Wherever You Are—Across Southern Illinois and Virtually throughout Illinois

At LifeThrive, compassionate care doesn’t stop at city limits. Whether you're in Carbondale, Chicago, or anywhere in between, our team is here for you—in person and online.

We offer statewide virtual services that bring our full multispecialty team to your screen, so you can access expert support from the comfort of your home.

4505 W Deyoung St suite 203c m, Marion, IL 62959, USA

4505 West Deyoung Street

Suite 203C,

Marion IL 62959

1001 N Beadle Dr, Carbondale, IL 62901, USA

1001 North Beadle Drive

Corner of Streigel

Carbondale, IL 62901

203 N 42nd St, Mt Vernon, IL 62864, USA

403 C North 42nd Street

Mount Vernon, IL 62924

1121 N 6th St, Vandalia, IL 62471, USA

1121 North 6th Street

Vandalia, IL 62471

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NOTICE TO PATIENTS: This practice serves all patients regardless of ability to pay. Discounts for essential services are offered based on family size and income. For more information please contact the front desk. Thank you.